• Arrival

    To live the COSILife, guests need to get COSI! It all begins with the arrival experience, where guests are greeted by cool, chic and relaxing hang-out spaces that cater to a range of needs.

    The COSI Arrival Experience:
    • An easily distinguishable entrance and intuitive lobby
    • Signature Scent
    • Open plan urban lobby integrated with Lifestyle Cafe & Living Room
    • Interactive COSI Urban Wall with a locally relevant design
    • Free WiFi
    • Free breakfast box
    • Signature Sound
  • Check-In

    A seamless and easy Check-In system is key to the experience of COSI Hotels. This will be implemented by simple Online Check-In prior to arrival or easy to use kiosks and payment terminals in the lobby that allow self-service checking-in. Guests will also find self-service baggage trolleys, one-time discounts on F&B credit as well as COSI team members always on hand to assist.

  • Room

    Through the creation of well designed rooms to meet the demands of the Independent Savvy Traveller, a COSI Hotel seeks to drive home a distinct competitive advantage. All COSI Hotels feature one 18 sqm room type with a choice of Deluxe King or Deluxe Twin beds. With simple, natural materials and removal of clutter, the guest rooms are refreshing with a bright, comforting ambience. An efficient work area with an ergonomic chair in each room provides added convenience.

    Each room will feature:
    • King or Twin Bed(s)
    • Quality bed linen and towels
    • COSI lighting
    • Free WiFi
    • Flat Screen TV
    • COSI Cuddle Cushion
    • Climate control
    • Refreshing shower
    • In-room safe
    • Comfortable work desk & chair
    • Global plug system with USB charging ports
    • Minibar size refrigerator
    • Hair dryer
  • Facilities

    It's important to the Independent Savvy Traveller that they can eat when they want and what they want, recharge, stay fit and be satisfied before another day of discovery. The following facilities are included in every COSI Hotel:

    • Pool in all resort locations
    • 24-hour Gym in all city locations and selected resort locations
    • 24-hour Lifestyle Cafe catering for dining in, a convenient "on-the-go" shop for everyday amenities and a relaxing Living Room for mixing and mingling
    • Self-service laundry and ironing room
    • Self-service work stations
  • Departure

    Just as simple as Check-In, the Check-Out experience is easy and hassle-free. Self-serve kiosks allow guests to smoothly check-out, with COSI team members always on hand to help out.