To live the COSILife, guests need to get COSI! It all begins with the arrival experience, where guests are greeted by cool, chic and relaxing hang-out spaces that cater to a range of needs.
The COSI Arrival Experience:
An easily distinguishable entrance and intuitive lobby
Open plan urban lobby integrated with Lifestyle Cafe & Living Room
Interactive COSI Urban Wall with a locally relevant design
Free breakfast box
A seamless and easy Check-In system is key to the experience of COSI Hotels. This will be implemented by simple Online Check-In prior to arrival or easy to use kiosks and payment terminals in the lobby that allow self-service checking-in. Guests will also find self-service baggage trolleys, one-time discounts on F&B credit as well as COSI team members always on hand to assist.
Through the creation of well designed rooms to meet the demands of the Independent Savvy Traveller, a COSI Hotel seeks to drive home a distinct competitive advantage. All COSI Hotels feature one 18 sqm room type with a choice of Deluxe King or Deluxe Twin beds. With simple, natural materials and removal of clutter, the guest rooms are refreshing with a bright, comforting ambience. An efficient work area with an ergonomic chair in each room provides added convenience.
Each room will feature:
King or Twin Bed(s)
Quality bed linen and towels
Flat Screen TV
COSI Cuddle Cushion
Comfortable work desk & chair
Global plug system with USB charging ports
Minibar size refrigerator
It's important to the Independent Savvy Traveller that they can eat when they want and what they want, recharge, stay fit and be satisfied before another day of discovery. The following facilities are included in every COSI Hotel:
Pool in all resort locations
24-hour Gym in all city locations and selected resort locations
24-hour Lifestyle Cafe catering for dining in, a convenient "on-the-go" shop for everyday amenities and a relaxing Living Room for mixing and mingling
Self-service laundry and ironing room
Self-service work stations
Just as simple as Check-In, the Check-Out experience is easy and hassle-free. Self-serve kiosks allow guests to smoothly check-out, with COSI team members always on hand to help out.